Shipping Policy Airguns in the USA
At Wolfiek Group, we are committed to delivering your products safely, efficiently, and directly to your door. Please read the following carefully to ensure a smooth shipping experience.
General Shipping Information
All orders are processed and shipped from our primary fulfillment center located in Barcelona. Processing times may vary depending on product availability and current order volume.
| Action | Timeframe (Business Days) | Notes |
|---|---|---|
| Order Processing | 1 | Time required to verify order details, payment, and legal compliance. |
| Warehouse Handling | 1–2 | Time required to pick, pack, and prepare for shipment. |
Shipping Carriers and Methods
We utilize reputable carriers such as UPS, FedEx, and UPS. The selected carrier is based on the size, weight, destination, and legal requirements of the order.
Orders are usually delivered within 2–7 business days after shipment.
* Pre-Orders: Items marked as “Pre-Order” will be shipped within the indicated delivery timeframe. We will notify you promptly if any delays occur.
Shipping Costs (Delivered Duty Paid – USA)
All shipping costs include all taxes, duties, and fees (Delivered Duty Paid – DDP). No additional charges will be applied upon delivery. With the Delivered Duty Paid policy, you pay exactly the shipping fee at checkout, and the delivery service will not charge you anything extra upon delivery.
| Order Value (USD) | Shipping Fee (USD) |
|---|---|
| $0 – $199 | $40 |
| $200 – $499 | $90 |
| $500 – $999 | $160 |
| $1,000 – $1,999 | $190 |
| $2,000 – $2,999 | $290 |
Legal Compliance and Restrictions
The buyer assumes the complete responsibility for knowing, understanding, and complying with all relevant statutes, ordinances, and rules in force within their specific state, county, and local municipality before finalizing any transaction.
Compliance with the following laws is ensured:
- Age Restrictions: Most states require the purchaser to be 18 years of age or older, and some jurisdictions have higher age limits for certain types of airguns.
- Prohibited Areas: The discharge or use of airguns is strictly prohibited in many areas. The buyer is responsible for knowing the boundaries of where they can legally use the product.
Order Tracking and Delivery
Once your order has shipped, you will receive a confirmation email containing a tracking number. We recommend monitoring the tracking information regularly.
If you have any questions regarding your shipment or need to update your address, please contact our customer service team via the provided email address: shipping@wolfiekgroup.com.
Returns & Refunds
We want you to be fully satisfied with your purchase:
- Items can be returned within 14 days of receipt if they are in new condition, with original packaging and accessories.
- Returns are shipped to a designated U.S. address, and you will only be responsible for domestic shipping costs.
Items not in original condition or packaging may incur a 10% restocking fee.
Accepted Payment Methods
For your convenience and security, we accept:
- Visa, MasterCard, Maestro, American Express
- PayPal
- Apple Pay, Google Pay, Amazon Pay
- Bizum, Revolut,
- *Transferwise, Bank Transfer, BTC/ETH, Crypto:
*For these payment methods, please place your order via email: shipping@wolfiekgroup.com.
Our Promise: We handle every shipment with care, ensuring your products arrive quickly, safely, and without surprises. Your satisfaction is our top priority.